Trade is one of the oldest human occupations. At the same time, the basic principles of this activity's success have hardly changed. The customer must be satisfied with the price-quality ratio, the service and the atmosphere in which the transaction is made.
Job duties of a store administrator
The store administrator is an employee who is not only responsible for a high level of sales, but also a huge number of additional responsibilities. The manager oversees everything that goes on in the sales and back rooms. The storage and display of goods, the cleanliness of the hall, the level of service, the friendliness of the staff - this and much more is part of the "tracking" of the store administrator. In this position there should be a person who is well versed in the nuances of the trade, and in the psychology of people. Here it is not so much about sales techniques and contrived "tricks", as about creating a good microclimate in the team. The store administrator has to find a balance of firm management and human attitude. This is quite difficult to achieve, but the results surpass all expectations.
The store administrator is a multifunctional employee with increased responsibility. That is why the list of required qualities is quite wide. Here are some of the most important ones:
- communication skills;
- focus on results;
- the ability to find compromise solutions;
- ability to communicate with clients;
- knowledge of sales documentation and special software.
- Naturally, the requirements depend on the specific company. Salary, too.
How to become a store administrator?
A person without higher education can apply for the position of a store administrator. However, a diploma will be a good help to get a job in a reputable company. Very often the store administrator becomes a salesman who does an excellent job. The next step may be the position of director.
The main task of the person who applies for the position of administrator is an invitation to an interview. However, this stage of employment is only possible with an attractive store manager resume. A properly created resume greatly increases the chances of employment.